At VistaPro Display Solutions, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, products, and services.
We’ve created this unified Privacy Policy to give you a clear and transparent understanding of how we handle your data across all areas of our business.
This Privacy Policy applies to all data collected through our website, online store, customer support channels, email communications, mobile site, and any other digital touchpoints.
General Overview
This policy outlines the types of personal information we collect, how we use it, how we keep it secure, and your rights to control and access your data.
INFORMATION WE COLLECT
We collect information to help us deliver, personalize, and improve your experience with our products and services. This includes:
1. Information You Provide to Us
- When you place an order, create an account, contact customer support, subscribe to a newsletter, enter a contest, or leave a review.
- Information may include your name, email address, phone number, shipping address, and preferences.
2. Information from Your Use of Our Website or Services
- Device information: browser type, operating system, IP address, and device identifiers.
- Usage data: pages visited, time spent on the website, and purchase history.
- Support interactions: chat logs, support tickets, call recordings (with notice and consent), and service preferences.
3. Payment Data
- We collect necessary order details such as the products purchased, shipping info, and payment method used.
- All payments are processed securely through third-party payment providers. We do not store your full credit/debit card information.
4. Location Data
- We may collect general location data based on your IP address to offer regional product recommendations and support compliance with applicable laws.
5. Account Information
- If you create a Web Conference Solution account, we collect your email, name, and preferences to personalize your experience.
- If you log in via a third-party service like Google or Facebook, we only receive the information you’ve agreed to share with us.
HOW WE USE YOUR INFORMATION
We use your data to:
- Process and fulfil your orders.
- Deliver customer support and respond to inquiries.
- Improve our website, services, and product offerings.
- Personalize your experience and recommend relevant products.
- Send you updates, promotions, and order confirmations (you can opt out anytime).
- Ensure compliance with legal obligations.
SHARING AND DISCLOSING INFORMATION
We do not sell your personal data. We may share data with:
- Trusted service providers who help us operate our website, process payments, deliver orders, or provide customer support.
- Legal authorities when required by law or to protect our rights and customers.
- Analytics and marketing platforms (e.g., Google Analytics, Meta Ads) to help us understand performance and improve our services — always in line with your consent and applicable regulations.
CONTROLLING AND ACCESSING YOUR DATA
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications at any time.
- Request information about the data we hold on you.
To exercise your rights, please contact us at displaysaxen@gmail.com
CHILDREN’S PRIVACY
Our products and services are intended for adults. We do not knowingly collect data from children under 13.
DATA SECURITY
We use industry-standard security measures such as SSL encryption, secure servers, and regular monitoring to keep your information safe.
DATA STORAGE AND PROCESSING
Your data may be stored and processed in the country where you reside or in another jurisdiction where we or our service providers operate. We comply with relevant data protection laws and maintain safeguards for cross-border data transfers.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page with the effective date.
Effective Date: May 10, 2025
Last Updated: May 10, 2025